Shipping Policy of Starvirocker
We deliver to all and any postal addresses within the United States. In order to make the delivery easier and simpler, we request you provide your full street address with postcode. Furthermore, deliveries are usually made during normal working hours of courier companies and these vary from state to state.
Please note that, there are no shipments made on Sundays and on public holidays as our logistics partners do not make pick-ups on those days. In case you ordered two or more items, you might receive them in multiple boxes on different days, because of ranging items availabilities and delivery locations. Often, products may be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.
Shipping and Delivery Charges
Starvirocker offers free shipping for all products sold on our website.
Starvirocker processes its shipments with 1 business day and ships within 1 to 2 days. As stated earlier, in the event you ordered two or more items, you could receive them in multiple boxes on different days, because of changing items availabilities and delivery locations. Often, products will be shipped separately from one another for added safety in transit, do you may receive more than on delivery to your locations.
Estimated shipping time: 4 -7 days.
Starvirocker ships all packages as sealed and well packaged. If Courier Company neglects to deliver, you never go through any loss as in-transit risk is all ours. However, Starvirocker will not be in charge of lost and lost packages or any type of full or piece damages to the package deal after been left at the customer’s address by courier agency.
Lost In Transit
If a shipment is lost in transit, we will wait for 21 working days and then reprocess/reship the order. If you have any question about our shipping policies, you can easily email us.
Shipping and Tracking Particulars
We will send you a message about the shipment of your order, as soon as the item is delivered to the courier. These alert emails will develop the tracking number and courier companies website details along with expected time of delivery. Tracking number for orders shipped might take 24 business hours to become active on the courier websites.
Incorrect or Incomplete Address
You should be aware; some courier companies charge certain fees for incorrect shipping details, wherein the address and zip code do not match. The customer will, without exception, bear the price tag on any such penalties and fees and not Starvirocker. Make sure your shipment address is correct. In case of a reshipment of the same order, customers will be responsible to pay reshipping charges for the reshipment.
Time to Deliver
For every item, we have mentioned the perfect time to ship along with the image. These are only a sign and approximate values, and items can be delivered earlier or later as the case may be depending on the availability of items and other factors. It is highly recommended to email us with the items codes to get more accurate time to shipment estimate.
Delay in Shipping
Basically, due to pandemic (Covid-19) shipping may be delayed. This is because we are not sure for how long the lockdown will last. However, in this case, we will try our best to ensure you get your ordered items as soon as possible.
More so, the “availability” as mentioned on our website against each item is an approximate count of days it would take to dispatch the order. In the event that there is going to be a delay in delivery because an item is “out of stock” or when there is an unusual postponement in filling an order, we will notify you by email. We may also choose to provide your order in multiple consignments (for multiple item purchases with differing “availability”). In some cases, we would offer to reimburse/refund you for unfulfilled part of the order in circumstances of our inability to resolving the order within a reasonable period of time.